Privacy policy

Last updated: January 27, 2026

Fancor Privacy Policy

Last Updated: [Insert Date]

Fancor (“we,” “us,” or “our”) operates this website and online store to provide customized products and fundraising-related services (the “Services”). Our Services are powered by Shopify. This Privacy Policy explains how we collect, use, and protect personal information when you visit, use, or make a purchase through our Services or communicate with us.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

We collect personal information that you voluntarily provide when you use our Services, such as when you place an order, create an account, sign up for updates, or contact customer support. This may include:

Contact information (name, email address, phone number, shipping and billing address)
Order and transaction details
Account information and preferences
Communications you send to us
Device and usage information related to how you interact with our website

How We Use Personal Information

We use personal information to:

Provide, operate, and improve our Services
Process orders, payments, shipping, returns, and exchanges
Communicate with you about your account, orders, or support requests
Send service-related notifications and, where permitted, promotional messages
Maintain the security and integrity of our Services
Comply with legal and regulatory obligations

Mobile Messaging & SMS Privacy (Important)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.

Information sharing with subcontractors that support essential business operations, such as customer service or technical support, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Handling & Service Providers

We may use trusted service providers solely to support core business operations such as payment processing, order fulfillment, customer support, website hosting, and SMS delivery infrastructure. These providers are authorized to use personal information only as necessary to perform services on our behalf and are required to protect it.

All categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent.

Children’s Privacy

Our Services are not intended for children under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children.

Data Security & Retention

We take reasonable measures to protect personal information. However, no method of transmission or storage is completely secure. We retain personal information only as long as necessary to provide the Services, meet legal obligations, resolve disputes, and enforce our policies.

Your Rights & Choices

Depending on your location, you may have the right to access, correct, or delete your personal information, or manage communication preferences. You may opt out of promotional emails at any time using the unsubscribe link included in those messages. Service-related communications may still be sent when necessary.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be posted on this page with a revised effective date.